Home Cancellation & Refund Policy

Cancellation & Refund Policy

1. Overview

At Rupeyo Advisors, we aim to ensure complete satisfaction for all our customers. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds are processed for services or products purchased through our platform.

2. Cancellation Policy

  • Customers may request a cancellation within 24 hours of placing an order, provided the service or process has not already been initiated.
  • To initiate a cancellation, please send an email to support@rupeyo.com with your order ID and reason for cancellation.
  • Once a service or consultation has commenced, cancellations are not permitted.
  • Rupeyo Advisors reserves the right to cancel an order if required due to unforeseen circumstances or non-availability of a service. In such cases, a full refund will be issued.

3. Refund Eligibility

  • Refunds are applicable only for services cancelled within the stipulated timeframe before initiation.
  • Refund requests must be made via email to info@rupeyo.com along with the order details and supporting information.
  • Once the refund request is approved, it will be processed within 7–10 business days to the original payment method.
  • Refunds are not applicable for completed services, consultation fees, or digital deliverables already shared with the customer.

4. Non-Refundable Items

The following items or services are non-refundable:

  • Customized or personalized service packages
  • Consultation or advisory fees
  • Completed reports or documentation already delivered
  • Digital downloads or software-based services

5. Delayed or Missing Refunds

  • If you haven’t received your refund within 10 business days, first check with your bank or payment provider.
  • If the issue persists, please contact us at support@rupeyo.com for further assistance.

6. Dispute Resolution

In case of disputes related to refunds or cancellations, Rupeyo Advisors will review the matter internally and provide a resolution based on service records and communication logs. The company’s decision will be final and binding.

7. Contact Information

For any questions or concerns about our Cancellation & Refund Policy, please contact us:

8. Policy Updates

Rupeyo Advisors reserves the right to modify or update this policy at any time without prior notice. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.

Last updated: January 2025