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Shipping Policy

1. Overview

At Rupeyo Advisors, we are committed to providing a smooth and transparent shipping experience for all our customers. This Shipping Policy outlines our delivery process, timelines, and support for any shipping-related inquiries.

2. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Processing times may vary during weekends, holidays, or high-demand periods.
  • Customers will receive an email confirmation once their order has been dispatched.

3. Shipping and Delivery Timelines

Delivery times may vary depending on your location and the availability of products or services:

  • Domestic Shipping: 3–7 business days.
  • International Shipping: 10–20 business days (depending on customs clearance).

Delays due to external factors such as courier issues, natural disasters, or unforeseen circumstances are beyond our control, but we will make every effort to assist you.

4. Shipping Charges

Shipping costs are calculated at checkout and depend on order weight, delivery location, and courier service. Free shipping may be offered on promotional orders or specific products, as mentioned on the website.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status on our courier partner’s website.

6. Address Accuracy

Customers are responsible for providing accurate and complete shipping details. Rupeyo Advisors is not responsible for delays or failed deliveries due to incorrect address information provided at checkout.

7. Undelivered Orders

If an order is returned due to an incorrect address or multiple failed delivery attempts, the customer may be required to pay additional re-shipping charges.

8. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery using the contact information provided below. We will investigate and resolve the issue promptly.

9. Contact Information

For any queries, concerns, or complaints regarding shipping and delivery, please reach out to us:

10. Policy Updates

Rupeyo Advisors reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

Last updated: January 2025